Contact

We’re here to help :)

If you have a question about a product, delivery, returns or an existing order, please get in touch and we’ll be happy to assist.

Customer Support

Email: your support email address: hello@petmelle.com
Response time: We aim to reply within 1–2 business days.

Order enquiries

If you’re contacting us about an existing order, please include your order number so we can help you more quickly.

Delivery & Returns

For information about delivery times, returns and exchanges, please visit our Delivery and Returns pages.

Thank you for shopping with us.